Eligible returns
Unless faulty, an item should be unused, complete and in its original packaging. Software, consumables, configured products and special orders may not be returnable after opening or fulfilment.
Faulty or incorrect items
Tell us promptly if an item is faulty, damaged in transit or differs from the confirmed order. We will assess it and provide the appropriate repair, replacement or refund remedy.
Refunds
Approved refunds are sent to the original payment method where practical. Processing time may vary by payment provider.